Privacy Policy

At LunchOne, the security and confidentiality of your personal data are among our highest priorities. This Privacy Policy explains how the personal data collected during your use of our website is processed, used and protected.

We are committed to processing your personal data securely, transparently and in accordance with applicable data protection legislation.

1. Personal Data We Collect

Identity information, such as your first name and surname
Contact information, such as your email address, telephone number and address
Transaction security information, such as your IP address, browser information and cookies
Marketing preferences and campaign communication consents

2. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

Preparing, processing and delivering your orders
Providing customer support services
Sending campaign announcements and informational communications with your consent
Fulfilling legal and regulatory obligations
Improving the performance and user experience of our website

3. Sharing of Personal Data

Your personal data is not sold or rented to third parties. It may only be shared with relevant parties when necessary for the following purposes:

Shipping, logistics and payment service providers
Government authorities and official institutions where required by law

4. Cookies

Our website uses cookies to improve user experience, analyse website performance and provide more efficient services. You may disable or manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the website.

5. Data Security

Your personal data is protected through SSL encryption, secure servers and appropriate technical and administrative security measures.

Your credit card information is not stored on our systems. Payment information is processed securely and directly through authorised payment service providers.

6. Your Rights Under the Turkish Personal Data Protection Law

Under the Turkish Personal Data Protection Law No. 6698 (KVKK), you have the right to:

Learn whether your personal data is being processed
Request information regarding the processing of your personal data
Request the correction of incomplete or inaccurate personal data
Request the deletion or destruction of your personal data where legally applicable
Exercise your right to erasure, also known as the right to be forgotten, where applicable

LunchOne takes appropriate measures to protect your personal data and respects your rights regarding the collection, processing and storage of your information.