Privacy Agreement

Confidentiality Agreement

LunchOne places the highest importance on protecting the personal data of its users and maintaining the confidentiality of commercially sensitive information.

This agreement sets out the principles governing data protection, confidentiality and the secure handling of information shared through the LunchOne website.

1. Parties and Purpose

This agreement governs the data-sharing and confidentiality principles between LunchOne (the “Company”) and visitors to and customers of its website (the “User”).

2. Data We Collect

Contact information, including first name, surname, email address and telephone number
Cookie data and website usage information
Billing and delivery information
Corporate and business-to-business (B2B) commercial information

3. Purposes of Data Processing

The collected data may be processed for the following purposes:

Managing order preparation, processing and delivery procedures
Providing customer service and support
Sending campaigns, announcements and informational communications with the User’s consent
Fulfilling applicable legal and regulatory obligations

4. Confidentiality and Third Parties

Your data will not be shared with third parties except where required by law or where necessary for services provided by operational partners, including shipping companies, logistics providers and payment service providers.

SSL certificates, secure servers and modern encryption technologies are used to protect personal and commercial data against unauthorised access, disclosure, alteration or loss.

5. User Rights

Users have the right to:

Learn whether their personal data is being processed
Request information regarding the processing of their personal data
Request the correction of incomplete or inaccurate personal data
Request the deletion of their personal data and exercise the right to be forgotten where legally applicable

6. Commercial Confidentiality

Pricing information, production techniques, product development details, business plans and strategic information belonging to LunchOne or its business partners are considered commercially confidential information and may not be disclosed or shared with third parties without prior authorisation.

All Users and business partners are expected to respect the confidentiality of commercial information obtained during their relationship with LunchOne.

7. Entry into Force and Updates

This policy becomes effective upon use of the LunchOne website. LunchOne reserves the right to revise or update its content whenever necessary due to operational, technical or legal requirements.

Any updated version of this policy will become effective from the date on which it is published on the website.